Visitor Experience Associate, Environmental Services

700 - VEX FACILITIES MANAGEMENT · Pittsburgh, Pennsylvania
Employment Type Part-Time
Minimum Experience Entry-level
Compensation $15/HR

PPC Mission Statement:

Improving quality of life for the people of Pittsburgh by restoring the park system to excellence in partnership with government and the community. Projects and programs are conducted with respect for the environment, historic design, and the needs of our diverse region.

Position Summary:

Pittsburgh Parks Conservancy is seeking part-time custodial staff for the Frick Environmental CenterCandidates must have a minimum of three years’ experience in the custodial/janitorial field. Detailed knowledge of cleaning procedures, the ability to work independently, be dependable, have strong customer service skills and be able to follow directions is required.  Knowledge of environmentally friendly cleaning supplies is preferred. The successful candidate will have an excellent attendance record and a strong work ethic. Must be able to work mornings, afternoons, weekends and some holidays. 


Schedule will range 20 to 30 hours per week. 


Compensation is $15/hour


Position Duties:

Performs under the general supervision of the Visitor Service Supervisor and is responsible for, but not limited to, the following duties:


  • Perform daily cleaning of Frick Environmental Center and the surrounding areas including but not limited to vacuuming, sweeping, mopping floors, emptying trash/recycling/compost containers, dusting, cleaning glass surfaces, cleaning and sanitizing high-traffic areas including offices, kitchens, hallways, stairwells and bathrooms.
  • Seasonal work outdoors, including but not limited to the cleaning of public restrooms on the grounds, clean up after pets, snow removal, applying ice melt, assisting the horticulture team, and related duties as assigned.
  • Organize and keep inventory of supplies.
  • Report any maintenance or safety concerns to the Senior Manager of Visitor Experience.
  • Assist with maintenance including but not limited to painting, changing light bulbs, or other duties as assigned.
  • Assist guests who have rented the space with set-up (including AV equipment), clean-up and other general requests they may have concerning the building.
  • Ability to answer questions concerning the facility or park in a friendly manor.
  • Be an integral part in shaping the knowledge, understanding and appreciation that visitors have for Pittsburgh Parks.
  • Positively and constructively address issues with staff, guests, vendors and tenants.
  • Share information about the park’s resources, programs and history with visitors.
  • Implement work plan based on calendar of programs and events.
  • Provide input, recommendations, and support to the Conservancy staff.

Skills and Ability to (position requirements at entry):

  • Desire to learn and be a team player.
  • Understand and appropriately adhere to organization policies and procedures.
  • Enjoy and provide outstanding customer service within a diverse work and customer environment.
  • Set appropriate priorities while coordinating multiple projects and meeting critical deadlines.
  • Solve problems; negotiate effective and appropriate solutions to difficult conflicts; and effectively handle critical, controversial, confidential, and/or sensitive matters.
  • Demonstrate self-motivation and take advantage of emerging opportunities.
  • Proficient in English.
  • Establish and maintain effective, respectful and productive working relationships.
  • Show respect and sensitivity for cultural differences.
  • Handle matters with highest degree of professionalism, including maintaining appropriate levels of confidentiality.
  • Approach situation analysis and problem solving through the lens of racial equity, including use of effective and appropriate engagement with people from diverse communities.

Training and Experience (position requirements at entry):

  • The following three background clearances are required: Department of Human Services Child Abuse History Clearance; Pennsylvania State Police Request for Criminal Records Check; Federal Criminal History Record Information (CHRI)
  • Valid driver license or government ID.


Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.


The physical ability to walk, stand, stoop, bend, kneel, crouch, reach, pull, push, feel, grasp, lift, talk, see, hear and perform repetitive motions. The ability to remain in a sitting or standing position for extended periods of time.


Operating equipment requiring continuous or repetitive hand/arm movements. 


The incumbent may be required to traverse on rough, uneven terrain, as well as wet and slippery surfaces and to ascend and descend ladders to access work areas. 


Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force constantly to move objects. The work may occasionally involve the ability to lift up to 50 lbs.


The ability to perform job duties for extended periods of time in all weather.

Thank You

Your application was submitted successfully.

  • Location
    Pittsburgh, Pennsylvania
  • Department
  • Employment Type
  • Minimum Experience
  • Compensation